SmartRefer: From Paper
to Performance
Upgrading Bangladesh's public health referral system into a high-performing, data-driven network through clinical speech AI.
The Challenge vs The Solution
Transforming a broken paper-based system into an optimized, accountable digital ecosystem.
The Problem:
Quantifying Systemic Fragility
The current reliance on paper forms leads to significant data loss and operational inefficiency. Bangladesh's tiered system is a vital infrastructure, yet its effectiveness is limited by a process that lacks visibility.
56% System Bypass
Patients self-refer directly to tertiary facilities, causing massive congestion and resource strain.
53% of referrals occur because the lower-tier facility lacks required equipment.
31% of referrals are driven by a total lack of expert physicians locally.
Manual Burden
Illegible records and missing folders prevent the national-level insights needed for planning.
Technical Architecture & Workflow
Shifting the burden from the clinician to the technology with a 4-step AI pipeline.
Voice Capture
Clinicians use a minimalist mobile interface for dictation in Bangla or English.
NLP Processing
AI transcribes and extracts data into clinical codes like ICD-11 or SNOMED CT.
Mandatory Review
Human-in-the-loop verification step ensures 100% clinical accuracy before submission.
Actionable Dashboards
Aggregated data provides receiving hospitals with alerts and DGHS with real-time visibility.
Anticipating Care: Real-Time Patient Flow
The SmartRefer Hospital Portal provides tertiary centers with early alerts for incoming patients.
Hospital Dashboard
Real-time view of incoming referrals and patient queue management
National System-Wide Insights
Anonymized data instantly feeds into national dashboards at the DGHS, providing decision-makers with real-time visibility into geographic disparities and referral pathways.
Addressing Gaps & Improving Quality
An 18–24 month pilot will demonstrate improved referral compliance and reduced congestion at tertiary sites.
Optimize Resource Use
Receiving hospitals get alerts on incoming patients, reducing triage delays and improving efficiency.
National Accountability
Provides decision-makers with reliable data for evidence-based policy and smarter resource allocation.
Clinician-Centric
Minimal documentation effort. We shift the burden from the overworked clinician to the smart technology.
Ready to Scale Health Intelligence?
Partner with NoeticX to deploy SmartRefer and transform patient outcomes across the national health grid of Bangladesh.